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Meet our managers Find us at a station near you. Great for Luxury travel Rail journeys. Alice Springs Holidays. To ensure that our response is fair and without bias, we will investigate all complaints thoroughly. Enjoy a range of exciting Off Train Excursions, including a tour to the stunning Katherine Gorge, an outback dinner in Alice Springs and a full day tour of Coober Pedy. Perth Holidays.

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  • GENERAL TRAVEL INFORMATION Call (Inside Australia) and +61 8 (Outside Australia) for current timetable information. Get detailed contact information for Southern.

    There are lots of ways to get in touch with us at Southern. We might have answered your question already.

    Great Southern Rail Austravel

    We may already have the answers to your questions in our Contact us FAQs section.
    If you can't find the answer to your question then use our online form. We always welcome your comments and suggestions about our services. The Rail Ombudsman contact details and hours of operation of their contact centre: Website: including online chat : www. I don't feel my complaint has been resolved adequately. If you raise more than one issue in your complaint, we will deal with each issue in this way.

    Lost property Left something on the train or at the station? All Off Train Experiences are included in this fare.

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    How can I see the information that you have about me?

    Customer Cabinet See what our Customer Cabinet have to say.

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    Great Southern Rail provides some of the best ways to travel around the vast country of Australia. To find train times or for any other queries:. We might have answered your question already, so check our frequently asked questions first.

    Contact Great Southern Rail.

    Please get in touch for and enquiries or more information about booking, journeys, packages and experiences. GENERAL TRAVEL INFORMATION.

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    Timetables subject to change. Call (Inside Australia) and +61 8 (Outside Australia) for current. View the current itinerary; View the status of payments and make additional payments; Add additional travel; Change guest details and contact details.

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    Email.
    Skip to main content. Your spacious private lounge-style cabin has panoramic views to each side and a personalised cabin steward service. If this is this is the case, we'll:.

    Contact us Southern Railway

    Request a Brochure. Left something on the train or at the station?

    Video: Great southern rail contact us The Passenger Train, 1954

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    If this is this is the case, we'll:. We aim to make sure we respond to all requests promptly. The Rail Ombudsman contact details and hours of operation of their contact centre:.

    Video: Great southern rail contact us The Indian Pacific, Great Southern Rail Luxury Train / Travel Australia

    They will independently review your complaint and where appropriate, follow things up on your behalf. If you would like to make a SAR please complete the subject access request form.

    Wherever you're going with Southern Railway, start your trip with us.

    these great route ideas to get you dreaming about your next train trip with Southern Rail​way. For all enquiries about your booking, do not hesitate to contact us on +(​44). Connect with Great Southern Rail at Adelaide Parklands Terminal, Keswick, SA. Find business, government and residential phone numbers, addresses & more. Your feedback is very important.

    Find out how to contact us, book tickets, apply for a refund, claim delay repay compensation or find out about lost property.
    It may take us longer than five days to investigate your complaint fully and to make the necessary enquiries.

    Embark on an unforgettable journey through the heart of the outback on this four day expedition. We might have answered your question already, so check our frequently asked questions first. Platinum Service Upgrade to Platinum for a heightened level of comfort during your onboard experience.

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    Discount applicable on The Ghan and Indian Pacific only.

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    Upgrade to Platinum for a heightened level of comfort during your onboard experience.

    You'll get a reply to your application within 40 calendar days from the date that we receive the request, your proof of identity and the fee. Gold Service Gold Service Twin cabins include private washbasin, shower and toilet facilities. If you agree with their decision, then we have to act on what they say. We're listening to you. We aim to respond within five working days of receiving them.

    Read our FAQs.